OneDrive known folder move stalls on Desktop only

Scenario

Known Folder Move enables, but the Desktop folder never completes while Documents and Pictures sync normally.

Recommended Resolution Path

1. Check for path length, invalid filename, and unsupported file type issues inside the Desktop folder.
2. Review whether desktop icons or legacy shortcuts are blocking migration.
3. Pause OneDrive, fix the offending content, and resume rather than fully resetting the client immediately.
4. Document any excluded line-of-business folders that should remain local by design.

Technician Notes

Document what changed, what confirmed the fix, and whether the issue points to a broader standards gap worth addressing for the client.