Scenario
A new policy looked harmless in report-only mode, but enabling it caused more access failures than expected.
Recommended Resolution Path
- Compare report-only evaluation with the actual control stack and downstream dependencies.
- Review app coverage, authentication context, and device claims on the affected sign-ins.
- Test representative users and service accounts instead of assuming the report-only view is exhaustive.
- Refine exclusions narrowly and document why each one exists.
Technician Notes
Document what changed, what confirmed the fix, and whether the issue points to a broader standards gap worth addressing for the client.
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Subjects