Scenario
The app appears to install correctly, yet Intune keeps retrying because detection rules never pass.
Recommended Resolution Path
- Compare the detection rule to the actual installed file path, registry path, or product code.
- Check whether the app installs in user context while detection looks in machine context.
- Review install logs on the endpoint before changing assignment strategy.
- Fix the detection logic surgically rather than masking the symptom with forced reinstalls.
Technician Notes
Document what changed, what confirmed the fix, and whether the issue points to a broader standards gap worth addressing for the client.
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Subjects