Snapshot retention policy deletes restore points too quickly

Minimal guidance for messy support realities.

Scenario

Users expect several weeks of recovery points, but older NAS snapshots disappear after only a few days.

Recommended Resolution Path

  1. Inspect the actual retention schedule and any space-pressure pruning behavior.
  2. Check whether replication or another job depends on the same snapshot set.
  3. Model expected capacity versus retention instead of guessing at safe numbers.
  4. Communicate the real recovery window clearly after policy correction.

Technician Notes

Document what changed, what confirmed the fix, and whether the issue points to a broader standards gap worth addressing for the client.