PDU reboot sequence skips firewall appliance

Minimal guidance for messy support realities.

Scenario

A remote reboot workflow cycles servers correctly, but one critical network appliance never power cycles as intended.

Recommended Resolution Path

  1. Verify outlet mapping, naming, and dependency order on the managed PDU.
  2. Check whether the appliance is actually connected to the expected outlet or a redundant feed.
  3. Test the outlet manually during a maintenance window before trusting automation.
  4. Document the correct sequence because power automation is only useful when it is predictable.

Technician Notes

Document what changed, what confirmed the fix, and whether the issue points to a broader standards gap worth addressing for the client.