Scenario
Recovery media starts successfully, but the target storage controller is invisible during restore.
Recommended Resolution Path
- Load the correct storage driver into the recovery environment and verify controller mode.
- Check whether firmware updates changed RAID presentation since the backup was taken.
- Test restore media on similar hardware before a crisis if possible.
- Document the driver requirement alongside the restore runbook.
Technician Notes
Document what changed, what confirmed the fix, and whether the issue points to a broader standards gap worth addressing for the client.
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