Database restore point exists but logs chain broken

Minimal guidance for messy support realities.

Scenario

A database can restore to a base backup, but point-in-time recovery fails because the log chain is incomplete.

Recommended Resolution Path

  1. Verify which log backups exist and where the chain broke.
  2. Check whether copy-only or manual backups interrupted the expected sequence.
  3. Test restore headers and timeline deliberately rather than discovering the gap mid-incident.
  4. Escalate chain breaks promptly because they reduce real recovery options.

Technician Notes

Document what changed, what confirmed the fix, and whether the issue points to a broader standards gap worth addressing for the client.