Scenario
A policy cleanup removed a critical exclusion and now an admin-only path is blocked.
Recommended Resolution Path
- Use sign-in logs and policy history to confirm exactly when the exclusion disappeared.
- Restore the minimum necessary access path first, then review the broader cleanup change.
- Test the emergency account or group after remediation while the incident is still fresh.
- Record the control in governance notes so it is not pruned again as apparent clutter.
Technician Notes
Document what changed, what confirmed the fix, and whether the issue points to a broader standards gap worth addressing for the client.
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Subjects