Scenario
A device had BitLocker suspended for updates, and weeks later protection is still off with no one noticing.
Recommended Resolution Path
- Audit protector status locally and in management reporting.
- Resume protection only after confirming the device is stable and the recovery key is escrowed.
- Investigate whether scripts or maintenance tooling suspend BitLocker without cleanup.
- Add a report for prolonged suspension so this does not linger silently.
Technician Notes
Document what changed, what confirmed the fix, and whether the issue points to a broader standards gap worth addressing for the client.
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Subjects