MFP scan to folder works manually but scheduled scans fail

Scenario

A multifunction printer can scan on demand, but scheduled or preset scans to a folder fail silently.

Recommended Resolution Path

1. Verify the stored credentials and destination path in the preset itself.
2. Check whether password rotation or SMB signing changes affected the device.
3. Run a manual test to the same path from the device profile used by the schedule.
4. If the device is old, confirm its firmware still supports the current server security baseline.

Technician Notes

Confirm the result, document the root cause, and record any preventative action worth standardizing.