Autopilot pre-provisioning works but user ESP stalls on apps

Scenario

The white-glove stage succeeds, but the user phase hangs waiting for apps or policies.

Recommended Resolution Path

1. Review which app assignments are user-context versus device-context.
2. Check whether one required app has a broken detection rule or dependency.
3. Use the Enrollment Status Page logs on a test device for the exact blocker.
4. Move brittle apps out of the blocking set if they are not truly day-one critical.

Technician Notes

Confirm the result, document the root cause, and record any preventative action worth standardizing.