Scenario
A user unlocks the PC and is abruptly signed out, losing open application state.
Recommended Resolution Path
- Review local and domain policy around session limits or security software enforcement.
- Check event logs for shell or profile service errors at the time of sign-out.
- Compare one user session against another on the same machine.
- If only one app triggers the issue after unlock, capture that process path before reinstalling Windows.
Technician Notes
Confirm the result, document the root cause, and record any preventative action worth standardizing.
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