Scenario
Files are restored successfully from backup, but users cannot access them afterward.
Recommended Resolution Path
- Restore both data and ACLs when the backup product supports it.
- Compare ownership and inheritance with the original share path.
- Check whether the restore target is a temporary path with different parent permissions.
- Document application owners for approval before wide permission resets.
Technician Notes
Confirm the business impact, document the root cause, and capture any preventative follow-up in the PSA or client knowledge base.
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Subjects