RDS licensing server installed but CALs not issued

Minimal guidance for messy support realities.

Scenario

The licensing role is present, but session hosts still warn about grace period or unavailable licenses.

Recommended Resolution Path

  1. Confirm the session hosts know which licensing server and mode to use.
  2. Check activation state and whether the expected CAL type is installed.
  3. Review event logs on both the host and licensing server.
  4. Do not assume role installation alone completed licensing.

Technician Notes

Capture the exact scope of impact, confirm which dependency failed first, and document whether the issue reflects broader domain or server drift.