Published app works but printer redirection crashes session

Minimal guidance for messy support realities.

Scenario

Users can open the published app, but the session becomes unstable when redirected printers load.

Recommended Resolution Path

  1. Test whether the crash follows a specific driver or only happens with redirection enabled.
  2. Compare the session with printer redirection disabled for one pilot user.
  3. Review Easy Print settings and server driver hygiene.
  4. Simplify printing for published apps if redirection remains fragile.

Technician Notes

Capture the exact scope of impact, confirm which dependency failed first, and document whether the issue reflects broader domain or server drift.