Scenario
A geo-blocking policy reduced noise, but it also broke a vendor integration that legitimately originates from blocked regions.
Recommended Resolution Path
- Validate the source IPs and whether the vendor uses cloud ranges shared across regions.
- Create the narrowest practical exception tied to the needed service.
- Review whether the integration could instead use a fixed allowlisted endpoint or VPN.
- Document the exception owner and expiry review so it does not become forgotten policy debt.
Technician Notes
Document what changed, what confirmed the fix, and whether the issue points to a broader standards gap worth addressing for the client.
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Subjects