Plotter accepts jobs but printed scale is consistently wrong
Scenario
Plotter accepts jobs but printed scale is consistently wrong. The issue is affecting normal operations and needs a repeatable troubleshooting path that fits the MSP Toolkit style.
USB webcam flickers only under fluorescent lighting in one office
Scenario
USB webcam flickers only under fluorescent lighting in one office. The issue is affecting normal operations and needs a repeatable troubleshooting path that fits the MSP Toolkit style.
Default printer changes back to home printer after VPN use
Scenario
Default printer changes back to home printer after VPN use. The issue is affecting normal operations and needs a repeatable troubleshooting path that fits the MSP Toolkit style.
Barcode scanner inserts extra carriage return only in ERP screen
Scenario
Barcode scanner inserts extra carriage return only in ERP screen. The issue is affecting normal operations and needs a repeatable troubleshooting path that fits the MSP Toolkit style.
Conference room display wakes but wireless presentation dongle stays offline
Scenario
Conference room display wakes but wireless presentation dongle stays offline. The issue is affecting normal operations and needs a repeatable troubleshooting path that fits the MSP Toolkit style.
Bluetooth headset pairs but microphone input missing in softphone app
Scenario
Bluetooth headset pairs but microphone input missing in softphone app. The issue is affecting normal operations and needs a repeatable troubleshooting path that fits the MSP Toolkit style.
Receipt printer cuts paper incorrectly after driver update
Scenario
Receipt printer cuts paper incorrectly after driver update. The issue is affecting normal operations and needs a repeatable troubleshooting path that fits the MSP Toolkit style.
Printer deployed by GPO appears twice with different queue names
Scenario
Printer deployed by GPO appears twice with different queue names. The issue is affecting normal operations and needs a repeatable troubleshooting path that fits the MSP Toolkit style.
Network scanner sends email from test function but not from address book entries
Scenario
Network scanner sends email from test function but not from address book entries. The issue is affecting normal operations and needs a repeatable troubleshooting path that fits the MSP Toolkit style.
USB label printer works locally but redirected session prints blank labels
Scenario
USB label printer works locally but redirected session prints blank labels. The issue is affecting normal operations and needs a repeatable troubleshooting path that fits the MSP Toolkit style.